STAR CARE HEALTH SERVICES - COMPANY INFORMATION
FUTURE OF HEALTHCARE:
It is the best of times and also the most challenging time for
seniors addressing their healthcare needs. If the last century is any
indication, we are headed for exciting times in the decades ahead. There will
be new technologies to make our every day lives easier. We can expect
breakthroughs in medical research that will astonish us and give millions more
hope for healthy, longer lives. Average life span and life expectancy in the
United States have grown dramatically from about 47 years in 1900 to about 75
years in 1990 according to Agency Of Aging (See graph).
In 2000, there were an estimated 35 million people age 65 or
older in the United States, accounting for almost 13 percent of the total
population. In 2011, the "baby boom" generation will begin to turn 65, and by
2030, it is projected that one in five people will be age 65 or older. The size
of the older population is projected to double over the next 30 years, growing
to 70 million by 2030 according to Federal Interagency Forum On Ageing-Related
With increasing Medicare costs every year with a growing number
of Medicare beneficiaries, cost of healthcare for seniors has become a
significant issue leading to efforts by Medicare to contain cost by reduction
in reimbursement for Home Health, Physical Therapy etc while the senior members
of our community struggle with ever increasing cost of healthcare coverage,
co-pays & prescription expenses. Future of Medicare services is clouded by
an ever decreasing number of workers per retiree required to fund Medicare with
their contributions. Healthcare providers have a critical, dual role to play in
Primary responsibility is to improve the health status of the
senior population with the help of competent & caring, patient focused
team. Secondary role of the service providers is to help their customers
maintain a healthy lifestyle that is proactive and geared towards preventive
services in the healthcare arena. A healthcare provider has succeeded in
establishing such a program that brings all of the above to the patient's door
step. Read on about 'Star Care' solution, that is clinical focused maximizing
current resources to address our patients needs today, while preparing for
STAR CARE - SOLUTION FOR HEALTHCARE
We believe the best place to stay healthy, recover
from illness or maintain quality of life for terminally ill patients is 'the
home'. With medical equipment and therapy services providing complimentary
services, 'Star Care' solution is a 'complete' solution that is reliable and
Utilize the reimbursement available today to provide cost effective,
quality driven services to recover and/or improve the quality of life to our
patients, while establishing the foundation to support a 'stay healthy'
wellness model that is based on disease management protocols for Diabetes, CHF
and COPD as a starting point.
Star Care Health Services strategic approach to serving the senior
healthcare needs is a 'comprehensive service' strategy. Extensive patient care
capabilities supported by in-depth knowledge of healthcare services 'Star'
customers to receive appropriate, qualified services. "Continuity of Care" is
supported by utilizing cutting edge technology & web based information
management tools to supplement our hands-on service model with the patients,
medical providers, patient families in a participative and complimentary role.
STAR CARE - SERVICE LINE
'Star Care Home Health' provides
home nursing, aides, therapy & medical social worker services in the
comfort of a patient's home. 'Clinical Pathways' for fast-track recovery
consistent for all patients include Respiratory, Cardiovascular, Neurological,
Endocrine & Musculo-skeletal Pathway processes.
'Star Hospice' provides services for terminally ill patients
and their families. 24-hour on-call availability of a hospice registered nurse
provides clinical support & the pastoral/volunteer services assist with
spiritual/ emotional support for patients and their loved ones. An
interdisciplinary team of specially trained professionals to help care for the
patient including a medical director, physician, nurse, and social worker as
well as a chaplain, health aide, homemaker, and volunteer as needed. Medical
supplies, equipment, and medications to provide comfort and symptom management
related to the terminal illness are covered by Medicare in this program
'Star Provider Services' is a wellness program that is
comprehensive in its service range as well as addressing the senior healthcare
needs of the Permian Basin with a passion to excel. Community Based
Alternatives (CBA) program includes Personal Asst. Services, Nursing Services,
Adaptive Aides, Medical Supplies, Therapy Services & Respite Care. Primary
Home Care (PHC) & Family Care (FC) provide Personal Care, Bathing,
Grooming, Meal Preparation, Home Management, Housekeeping, Laundry, Shopping
& Escort to Medical Appointments.
'Star Oxygen & Medical Equipment'
provides hospital beds, commodes, wheelchairs, home oxygen services, Blood
Pressure monitors, Diabetic Supplies, electric wheelchairs, wheelchairs,
C-Paps, B-Paps and many other types of home medical equipment that help
patients recover from an accident or illness in their own home. Prompt service
and reliable 24/7 support is the driver for Star Oxygen & Medical
'Star Care Rehabilitative (Therapy) Services'
provides 'Home Based Therapy' for geriatric patients and 'School Based Therapy
Services' for pediatric patients. Service Focus: Low Back Injuries, Cervical
Injuries, Shoulder Strains, Arthritis & Elbows, Knee Injuries, Ankle
Strains & Fractures, Work Conditioning, Modalities & Individualized
Exercise/ Stretching Program are a few of the services offered in this program
provided in a home setting. With an emphasis on senior care, 'Star Therapy' has
established a program that is geared to identifying focusing on improving the
health status of our senior population leading to a progressively active
lifestyle. Starting with a 'home based' service program, Star Care Physical
Therapy has shown significant expansion into pediatrics in a school setting.
Current services provide us the capability to have experienced staff members,
patient care protocols, and outcome measurement systems and workflow processes.
Continuous feedback to the patients, their family members, supervising
physician and attending staff members provides an environment in which the
patient needs and requirements are addressed to the best of our resources.
STAR CARE - PRIORITIES
Star Team: Heart of the Star Family' is the 'Best in
Class' professionals working as a team at every level in the organization.
Professionally excelling & with a heart that 'Cares', the 'Star Team' has
overcome industry challenges and delivered outstanding service with a staffing
of over 200 full time and part time employees, we represent the most
comprehensive, outpatient service organization in West Texas & Eastern New
Mexico. Our capabilities also include handling of 650 patients on a daily basis
24/7. With 7 Federal (Medicare) and 7 State (Medicaid) licenses, dozens of
private insurance contracts. We are known for compliance, quality and
consistency of services with Federal and State licensing standards. All
licensing surveys to date from our start in 1997 have consistently gave us high
marks for our patient care issues. In addition to licensing requirements, we
take additional steps to identify, recruit and retain some of the best clinical
and administrative staff. With a retention rate of over 99% with our staff, the
quality of work environment has been consistently been superior in every
service area for each one of our patients, thanks to our outstanding staff
STAR CARE - ORGANIZATIONAL PHILOSOPHY
A philosophy of 'reverse organizational structure' i.e.
with the patients at the top supported by our field personnel, in-turn
supported by our supervisory & administrative staff is a model that does
not compromise service quality with growth. Patient case-conferences with an
emphasis on communication provides continuity of services enhanced by a
'one-stop' senior healthcare service strategy. 'Star Family' also is active in
community events such as the annual 'Relay for Life' in Odessa. "Star Team'
also assists in providing continuous education for nursing professionals by
sponsoring an annual 'Star Care Continuous Nurse Education' program for nursing
professionals in the Permian Basin. For individual service details, please
click on 'Service Blocks' listed on the left or on the home page.
STAR CARE - VALUES
- S: Service of the highest quality.
- T: Team work in delivery of care.
- A: Attention to patient Needs.
- R: Respect to individual rights.
- C: Compassion in care delivery.
- A: Accessibility at all times.
- R: Respect to provider preferences.
- E: Excelling service delivery standards.
CARE - INNOVATION NOT AN OPTION, BUT A SOLUTION
Here on This Link for a Power Point Presentation to reflect on our
organizational driver and commitment.
Note: "Powerpoint" software has to be installed on your PC to view.
STAR CARE - SENIOR MANAGEMENT
- Ravi Shakamuri, M.S. : Chief Executive Officer
- Madhu Shakamuri, C.C.P. : Chief Operating Officer
- Tracy Dawson, R.N. : Director for Home Health & Hospice Services : Odessa,Tx
- Leah Fleming, R.N : Director for Home Health & Hospice : Hobbs, NM